Charl Scheepers - Market Place Managing Director

Hendrik Pienaar - Purchasing Manager (Market Place Manager)

JC Brits - Purchasing Manager

Greek - Purchasing Manager

Spanish - Purchasing Manager

Turkish - Purchasing Manager

Vicki Poore - Support Agent

Puledi Makwela - Support Agent

Oarabile Shange - Support Agent

TBC - Tech Support Agent

Joanne Brown - Scrum Master

Sanele Sibiya - Designer

Sibin Francis - Developer 

Ridwan Ljadunola - Developer

Silas Adedoyin - Developer

Processes documentation and implementation 

Automation roll out and implementation 

Search conversion (Product, Cost and GAP Analysis)

Compliance within the market place (Product, local law, internal)

Management of all team members within the market place

Product quality control 

Implement new initiatives and to enhance the user experience by giving them choice with product rating and product tiers   

Build and maintain relationships with ride providers

Rides Flyer dispatching and driver App planning, implementation and sales

Budgeting 

Strategic planning and implementation 

Search conversion (Product, Cost and GAP Analysis)

Compliance within the assigned countries (Product within destinations complying to local law)

Product quality control 

Build and maintain relationships with ride providers in all countries assigned to them

New product sign up support

System training 

Quality control

Technical support and logging

Project management

Build new systems/features

Bug fixes 

Direct company, 3rd party and individual driver signup's

Automated sign up process through 3rd party technology providers like HUBSPOT.

Workflows ensuring all communication external and internal ensuring quicker results

API Integration from 3rd party technology providers to back office systems and databases

SMS (Safety Management System) implementation, execution and maintenance

Documentation validation

Criminal records

Local permits and licensing 

Data management

Automated contractual process through 3rd party technology providers like PANDADOC

Workflows ensuring all communication external and internal ensuring quicker results and validation 

Maintain valid agreements before expiry by using 3rd party technology  

Creating content and maintain content on any changes to systems

Automated assessments on new signup's   

Yearly automated training assessments

Create a platform where ride providers can load their own rates on all routes for all vehicle types , extras and joining instructions for all HUBS and resorts

Add functions that they can control like special offers, nightshift allowance and time restrictions 

Automated reporting

Report types: Booking share, service, star rating and driver reports

Dispatching system allowing all their booking not dependant on client to be integrated through API

Driver management 

Ride management

Quality management through ratings and reviews

24/7 support on technical and system operational queries

Driver App that can work independently or with the dispatching  platform

Driver assignments, events, calling and messaging functionalities, flight monitoring and updates, customer no show and incident reports

API integrations to the Rides Flyer dispatching system or any 3rd party dispatching system

Marketing strategy and planning

Marketing content 

Marketing Budget

Conversion reporting 

Channel management (Social, email and google)

Create packages on volume

Special offers

Trials

Member status

White label solutions 

Sales Budget and forecast

Sales strategy, planning and roll out

Sales platform (Automated)

Sales Support

Financial systems for invoicing and payments